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Office Automation

قسم إدارة وأتمتة المكاتب

4 years, 72 credit hours, 32 courses.

About the program

The Office Automation Program equips students with the knowledge and skills required to manage offices efficiently through the use of modern software applications for organizing correspondence, coordinating meetings, and managing electronic records and documents.

Study Plan

Year one

36 credit hours: first 18, second 18.

  • University Requirement
  • College Requirement
  • Major Requirement

First semester

18 hours
CourseCodeHoursPrerequisiteDetails
UNID12012None

This university requirement course develops the fundamental Arabic language skills needed by students in their academic, professional, and everyday contexts. It focuses on the proper use of Modern Standard Arabic through the study of basic principles of grammar, morphology, spelling, and punctuation, as well as the development of reading comprehension, analysis, oral communication, and written expression skills. The course also emphasizes linguistic accuracy, appropriate word choice, coherence of ideas, and clear and correct text construction. Students are trained to identify and correct common linguistic errors and to use Arabic effectively and appropriately in academic, professional, and general contexts.

Type
University Requirement
When
Year one, First semester
Prerequisite
None
UNID12022None

This course introduces the principles of computer use and basic office applications, including word processing, spreadsheets, and presentation software. It also covers internet and email basics and online information searching. Students gain hands-on computer skills necessary for daily clerical and administrative tasks, preparing them technically for work in the modern administrative and judicial environment.

Type
University Requirement
When
Year one, First semester
Prerequisite
None
Unlocks
DADF13013None

This course covers the core concepts and fundamental accounting principles within sole proprietorships and commercial enterprises. It examines the accounting equation, recording financial transactions in general journals, and posting to general ledgers. Furthermore, it addresses trial balance preparation and primary financial statements including income statements and balance sheets. Additionally, students practice year-end adjusting entries for assets and liabilities to accurately determine financial results.

Type
College Requirement
When
Year one, First semester
Prerequisite
None
DADF12022None

No description has been added for this course yet.

Type
College Requirement
When
Year one, First semester
Prerequisite
None
DADF13033None

This course covers the fundamental principles of management theory and the conceptual evolution of modern organizations. It examines the primary managerial functions including planning, organizing, leading, and controlling to achieve goals efficiently. The curriculum explores the internal and external organizational environments, corporate social responsibility, and professional business ethics. Additionally, it equips students with practical skills for administrative decision-making, problem-solving, and managing workplace challenges

Type
College Requirement
When
Year one, First semester
Prerequisite
None
Unlocks
DOAM13013None

This course covers the core principles and essential skills required for modern secretarial and administrative work. It explores the duties of executive secretaries, professional ethics, visitor reception, and appointment scheduling procedures. Furthermore, it addresses telephone communication handling, client interaction management, and daily task organization methods. Additionally, students learn office arrangement techniques to optimize administrative workflows and transaction processing efficiency.

Type
Major Requirement
When
Year one, First semester
Prerequisite
None
Unlocks
DOAM13023None

This course aims to establish foundational touch-typing skills using Arabic and English keyboard layouts accurately. It introduces home row positioning, proper finger movement techniques, and blind typing methodologies without visual aid. Furthermore, it focuses on systematically enhancing typing speed and accuracy for text entry processing. Students also learn basic document formatting while adopting proper ergonomic posture at computer workstations.

Type
Major Requirement
When
Year one, First semester
Prerequisite
None
Unlocks

Second semester

18 hours
CourseCodeHoursPrerequisiteDetails
UNID12032None

This course develops students' general English language skills, including listening, speaking, reading, and writing, with a focus on basic vocabulary and grammatical structures used in everyday and professional situations. Students practice comprehending short texts, simple written expression, and daily conversation. It is a general university requirement that complements the Legal Terminology in English course.

Type
University Requirement
When
Year one, Second semester
Prerequisite
None
Unlocks
UNID12042None

This course covers the principles of Islamic doctrine and the pillars of Islam, focusing on Islamic values and ethics and their role in shaping individual and societal character. It provides an introduction to the sources of Islamic legislation and their influence on legal systems, along with contemporary topics on professional ethics from an Islamic perspective, reinforcing students' cultural and value-based identity as a general university requirement.

Type
University Requirement
When
Year one, Second semester
Prerequisite
None
DOAM13033None

This course addresses scientific concepts and methodologies for document management, records control, and digital archiving systems. It covers document lifecycles, indexing methods, coding systems, classification standards, and traditional versus electronic storage. Furthermore, it details utilizing e-archiving software, optical document scanning, backup management, and file retrieval systems. Students also learn information security protocols to safeguard electronic archives against loss and breach.

Type
Major Requirement
When
Year one, Second semester
Prerequisite
None
DOAM13043None

This course focuses on advanced concepts and operational procedures for managing modern offices and facilities effectively. It examines office space design, task distribution, delegation principles, workflow coordination, and professional time management. Furthermore, it covers event planning, conference logistics, agenda preparation, and drafting official meeting minutes. Students also develop critical thinking skills to resolve administrative issues and manage workplace stress proficiently.

Type
Major Requirement
When
Year one, Second semester
Prerequisite
None
DOAM12052

This course continues building advanced typing speed and precision in both Arabic and English languages. It addresses typing complex long texts, financial tables, numerical data, and special symbols efficiently. Furthermore, students practice applying formal formatting guidelines to business letters, memorandums, and official reports. Additionally, it aims to achieve high typing speed benchmarks required for modern professional office environments.

Type
Major Requirement
When
Year one, Second semester
Prerequisite
Unlocks
DADF12042None

No description has been added for this course yet.

Type
College Requirement
When
Year one, Second semester
Prerequisite
None
DBAD12032

This course focuses on the economic significance and pivotal role of small and medium enterprises in competitive markets. It guides students through the phases of venture creation, from generating innovative entrepreneurial ideas to capturing opportunities. Students learn to prepare feasibility studies, including market, financial, and operational aspects, alongside comprehensive business plans. Furthermore, it addresses operational management, financing strategies, and risk mitigation tactics for newly established business ventures.

Type
Major Requirement
When
Year one, Second semester
Prerequisite
DBAD12062

This course provides a comprehensive overview of fundamental marketing concepts and the traditional marketing mix element framework. It examines consumer behavior, market segmentation, target audience selection, and strategic brand positioning. Special emphasis is placed on digital transformation, social media platforms, search engine optimization, and email marketing. Additionally, it equips students with practical skills to plan, execute, and evaluate digital marketing campaigns effectively.

Type
Major Requirement
When
Year one, Second semester
Prerequisite

Year two

36 credit hours: first 18, second 18.

First semester

18 hours
CourseCodeHoursPrerequisiteDetails
UNID22052None

This course covers the geography and political history of Palestine, from the historical roots of the Palestinian cause, through the stages of occupation, the Nakba, and the Naksa, up to the political settlement process and the current phase. It also reviews the political and administrative structure of the Palestinian National Authority, strengthening students' national belonging and awareness of their national cause as a general university requirement.

Type
University Requirement
When
Year two, First semester
Prerequisite
None
UNID21061None

This course aims to provide students with the fundamental concepts and principles of occupational safety and health and to enhance their awareness of the importance of maintaining a safe and healthy working environment and preventing occupational accidents, injuries, and diseases. The course introduces the definition, scope, and importance of occupational safety and health, as well as the impact of occupational accidents on individuals and organizations. It covers the major types of workplace hazards, including physical, chemical, biological, and psychosocial hazards, together with methods for hazard identification, risk assessment, control, and prevention. The course also addresses relevant local and international occupational safety and health laws and regulations, as well as the responsibilities of employers and employees in implementing safety measures. Students are introduced to the basic principles of first aid and the initial management of injuries, accidents, and emergency situations in the workplace. In addition, the course covers the principles of occupational safety and health management, including the development of workplace safety programs, evaluation and improvement of safety performance, employee training, and the promotion of a positive safety culture.

Type
University Requirement
When
Year two, First semester
Prerequisite
None
DOAM23063None

This course focuses on public relations management concepts, principles, and strategic roles within organizational communication frameworks. It covers public communication techniques, media campaign planning, press relations, and corporate communication channels. Furthermore, it details protocol rules, official event coordination, delegation receptions, and public query management. Students also learn crisis communication strategies and practices for maintaining a positive institutional public image.

Type
Major Requirement
When
Year two, First semester
Prerequisite
None
DOAM22072

This course focuses on elevating students' capabilities in formatting and producing complex administrative documents rapidly. It addresses typing statistical tables, financial statements, and technical documents in both Arabic and English. Furthermore, students practice audio transcription methods, converting voice recordings into polished, structured written documents. Additionally, it emphasizes utilizing standard office templates and advanced document formatting styles for professional output.

Type
Major Requirement
When
Year two, First semester
Prerequisite
Unlocks
DOAM23083None

This course explores implementing modern technologies and software applications to create paperless, automated office environments. It examines task management software, corporate email systems, shared electronic calendars, and collaborative scheduling tools. Furthermore, it covers cloud computing tools, virtual meeting platforms, and automated workflow authorization processes. Students also learn to leverage productivity applications while maintaining information security standards within automated offices.

Type
Major Requirement
When
Year two, First semester
Prerequisite
None
DOAM23093

This course aims to equip students with advanced skills in productivity software for data handling and reporting. It covers advanced word processing features, interactive form creation, document merging, and template design. Furthermore, it focuses on advanced spreadsheet functions, complex formulas, data analysis, and PivotTable reporting. Students also practice designing interactive presentations and producing visual analytical business reports effectively.

Type
Major Requirement
When
Year two, First semester
Prerequisite
DOAM22102None

This course focuses on the rules and principles of drafting Arabic business correspondence, letters, and administrative reports. It details the structural and technical requirements of official letters, internal memos, and organizational decisions. Students practice writing various commercial messages, including purchasing, sales, inquiry, complaint, and settlement letters. Additionally, it develops skills in crafting accurate administrative and executive reports using precise language and structure.

Type
Major Requirement
When
Year two, First semester
Prerequisite
None
Unlocks
DBAD22102None

This course aims to build practical skills for managing modern offices and performing executive secretarial duties efficiently. It covers techniques for organizing, filing, and indexing physical and electronic archives with high accuracy. Students learn to handle visitors, manage appointment schedules, process communications, and utilize office time effectively. Furthermore, it trains students in preparing for meetings, drafting agendas, and recording official meeting minutes professionally.

Type
Major Requirement
When
Year two, First semester
Prerequisite
None

Second semester

18 hours
CourseCodeHoursPrerequisiteDetails
UNID21081None

This course introduces basic concepts of self-employment and entrepreneurship, including developing a project idea, preliminary feasibility studies, and identifying financing requirements. It also reviews the legal and administrative aspects of establishing small enterprises, developing students' entrepreneurial spirit and equipping them with skills to create self-employment opportunities, as a general university requirement.

Type
University Requirement
When
Year two, Second semester
Prerequisite
None
UNID21071None

This course aims to provide students with fundamental knowledge of health and the environment by exploring the interrelationship between human health and various environmental factors and their role in disease prevention and health promotion. The course introduces the concept of the environment, its major components, and key environmental challenges arising from human activities and the use of natural resources, as well as their impact on environmental and health balance. It also examines different forms of environmental pollution, including air, water, soil, noise, radioactive, light, and visual pollution, and their effects on human health and the environment. The course addresses climate change and global warming, their causes, and their health and environmental consequences, with particular attention to major environmental challenges in the Arab region. It also covers the importance and properties of water, the water cycle, sources of water pollution, and water quality standards. In addition, the course discusses toxins, diseases, food, and health and their relationship to the environment and community health. The course promotes students’ awareness of environmental hazards and preventive measures while emphasizing responsible resource management, environmental education, and sustainable development to support human health and environmental protection.

Type
University Requirement
When
Year two, Second semester
Prerequisite
None
DOAM22112

This course represents the advanced professional level of touch typing and rapid text processing for administrative tasks. It covers typing complex legal, medical, and financial documents requiring precise accuracy and speed. Furthermore, it focuses on high-speed timed typing tests under pressure, error correction, and sophisticated formatting. Additionally, students utilize keyboard shortcuts and automated macros to maximize total document production efficiency.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
DOAM23123

This course covers modern office management and automation concepts conducted in English for international business environments. It focuses on specialized terminology, e-secretarial practices, and administrative procedures using English language software interfaces. Furthermore, it explores operating automated office devices, electronic communication tools, and managing digital calendars. Students also gain confidence in professional verbal and written communication within automated office contexts.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
DOAM22132

This course aims to train students in drafting various types of professional business correspondence in English. It covers business letter structures, drafting inquiries, quotation requests, order placements, and formal complaint letters. Furthermore, it details professional email etiquette, internal memorandum writing, and concise administrative reporting techniques. Additionally, it emphasizes appropriate business tone, clarity, precision, and grammatically correct sentence structure.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
DOAM23143None

This course explores modern communication technologies and their applications in enhancing organizational interaction in both languages. It covers presentation skills, public speaking, verbal and non-verbal communication, and body language awareness. Furthermore, it addresses using digital communication tools including professional messaging platforms and corporate intranets. Students also develop capabilities to conduct business dialogues and deliver persuasive presentations fluently in Arabic and English.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
None
DOAM22152

This course covers specialized secretarial operations required within specific sectors such as medical, legal, and engineering fields. It addresses industry-specific terminology, specialized filing systems, and client or patient record management protocols. Furthermore, it examines strict confidentiality standards, legal document preparation, and drafting specialized technical reports. Students also learn to adapt secretarial practices to comply with sector-specific operational regulations and standards.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
DOAM23163None

No description has been added for this course yet.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
None
DOAM21171None

This practical course prepares students for a smooth transition from academic environments to the job market. It equips learners with modern job search strategies, professional resume building, and personal branding techniques. Furthermore, it develops essential presentation, communication, teamwork, time management, and emotional intelligence skills. Students also master interview preparation strategies while adhering to workplace ethics and professional protocols.

Type
Major Requirement
When
Year two, Second semester
Prerequisite
None
Appendix

Course Guidance

Every course in the program by requirement type. Each band is as wide as the type's share of the program's hours.

Contents

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