Frequently asked questions

Drop and add ends according to the approved academic calendar, usually two weeks after the semester begins.

A student may register after the deadline with the approval of the department head and the faculty dean. This is done by raising a student case on the student page and signing an attendance confirmation form from the faculty.

The student must bring a transcript certified by the Ministry of Education and Higher Education and submit it to the Admission and Registration Department; the faculty then processes the equivalence according to the University's internal equivalence regulations.

Under the academic regulations you cannot register more than the permitted limit of 18 hours, unless you are a graduating student whose graduation depends on it. In that case you register after the approval of the department head and the faculty dean, by raising a student case on the student page.

Office-hour registration is only possible when the student's graduation depends on it.

The student raises a student case with their faculty to register a course in a closed section, and the faculty follows the matter up.

The student raises a student case with Student Affairs, and the matter is resolved through it.

Under the academic regulations a course with an unmet prerequisite cannot be registered, because the course builds academically on the earlier one.

The student raises a student case with the dean, and may then register the course after the approval of the department head and the faculty dean.

A student may register overlapping courses after the approval of the department head and the faculty dean, by raising a student case on the student page. Only partial overlap is allowed; anything beyond that is reviewed case by case.

A student expecting to graduate should go to the Admission and Registration Department to complete a graduation declaration form.

A student may transfer from one programme to another twice only during their studies. To transfer a third time, the student must raise a student case.

The student goes to the Admission and Registration Department to submit a duly completed transfer request, provided their secondary school average meets the requirement of the new programme.

The student's secondary school average must meet the admission key for the new year. The student then brings the supporting documents: a transcript certified by the Ministry of Higher Education and Scientific Research, a certified General Secondary Certificate, a copy of the ID card and the birth certificate.

• A student may transfer from one faculty to another and from one department to another within the University twice only, under the following conditions:
• A place must be available in the faculty they wish to transfer to, while preserving the minimum student numbers in the faculty departments.
• The student submits the transfer request to the Admission and Registration Department within two weeks of the start of the semester, after paying the transfer request fee.
• The transfer takes effect after the approval of the dean of the originating faculty and the dean of the receiving faculty, and endorsement by the Vice President for Academic Affairs or their delegate and the Admission and Registration Department.
• If the transfer request is approved, courses studied before the transfer are not counted unless they are part of the study plan of the receiving faculty.
• The student is bound by the most recent approved study plan of the faculty transferred to.
• The transfer request is accepted on the basis of the admission average of the year the student joined the University.

A bachelor's student may defer a maximum of four semesters, consecutive or separate; a diploma student may defer two only. The student goes to the Admission and Registration Department and submits a duly completed deferral request.

The student raises a student case to register in a programme or a closed section; the faculty replies within two days, subject to the approval of Academic Affairs.

The maximum permitted absence from lectures in a given course is 25% of the total lectures in the semester (Faculty of Medicine students excepted).

A student case for an incomplete grade is raised on their page; the grade is then recorded as incomplete after the approval of the department head and the faculty dean.

The student must have missed the exam for an accepted reason, such as a medical reason or a death in the immediate family. Proof is submitted to the Admission and Registration Department and the student then raises a student case.

If a student's cumulative average falls below 60% at the end of any semester after the first, they receive an academic warning, may not register more than 15 hours, and must raise their average within two semesters of receiving the warning.

A set of courses the student must pass in order to obtain the bachelor's degree in their programme. It consists of university requirements, faculty requirements and programme courses.

A course that must be studied before the course you intend to register in the semester.

Dropping (Faculty of Medicine excepted) means removing one or more courses from the semester after the registration period, with the fees credited back, within the permitted drop window, provided the registered load does not fall below the minimum of 12 credit hours. Withdrawing means leaving one or more courses after the drop window has closed, with no fee credit.

To make sure the student is academically advised on registering courses in line with the study plan, and to avoid disruption in registration.

• a. The semester average is the sum of each course grade multiplied by its credit hours, divided by the credit hours registered in that semester.
• b. The cumulative average is the sum of each course grade multiplied by its credit hours, divided by the total hours studied up to the date the average is calculated.

The student can obtain the university card after submitting an enrolment application and having a photograph taken for the card. The card is issued two weeks into the semester for students registered that semester.

• A student is dismissed from the University in the following cases:
• a. If a decision is issued against them by the Disciplinary Board under the University's disciplinary regulations.
• b. If more than seven academic years have passed since their admission to the faculty, the Faculty of Medicine excepted.
• c. If the academic warning is not lifted.

The minimum registered load in a single semester is 12 hours and the maximum is 18 hours, the Faculty of Medicine excepted.

• Any student who has completed an intermediate diploma (two years after the General Secondary Certificate) at a higher-education institution may apply to join a bachelor's programme corresponding to the studies they completed (Faculty of Medicine excepted), provided they meet the Ministry's requirements and completed the diploma with a cumulative average as follows:
• Engineering: 80% or above.
• Law and legal studies: 75% or above.
• Health sciences and nursing: 70% or above.
• All other programmes: 60% or above.
• The comprehensive applied examination grade must be 60% or above.
• The student is assigned at least three remedial courses in the field of specialisation, determined by the faculty equivalence committee, which the student must pass; these are offered in the summer semester of each academic year.

Visit the Academic Counselling Department in the faculty to decide which courses to register, after raising a student case through the student page.

Once a student has completed their studies and received their graduation documents, they are no longer entitled to have documents issued.

If you wish to drop the course while the drop window is open, go to the Admission and Registration Department and have the course dropped. If the drop window has closed, submit a case to withdraw from the course.

This is done by raising a student case to withdraw from a course after the withdrawal period has ended.

The University's Student Affairs Department.

The University's Student Affairs Department.

Contact them directly on the approved WhatsApp numbers of the faculty representatives and the Deanship of Admission and Registration listed in this guide, or raise a student case through the student portal.

By contacting the Admission and Registration staff.

Raise a student case (emergency excuse / incomplete) through the online portal.

The student raises a student case to change section; the faculty replies within two days.